Our Team and Culture:

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do.  We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day. 

Your Impact:

In this role, you will advance the Retail Team's excellence by demonstrating effective customer service, training new employees, implementing selling techniques and improving team efficiency. Specifically, you'll do this by:

• Train and equip team members in all areas of retail processes. Identify learning styles and match training to serve all team members well.
• Partner with Supervisor and Leads to support a culture of oneness and trust through encouragement, mentoring, training, and creative problem solving.
• Collaborate with Retail leads to model and train the Guest Service Commitments, while efficiently meeting sales goals.
• Actively demonstrate a strong understanding of Point of Sales system and Retail procedures, including opening and closing cash procedures.
• Perform in any area of Retail as assigned, including, but not limited to concessions, merchandise, almond stations, and theater carts.
• Support Merchandise and Inventory Lead with maintaining displays, stocking, and procedural development.
• Hold responsibilities of routinely communicating pertinent information to the Retail team and Retail leadership team.
• Partner with the leads to effectively arrange and equip staff for navigating high-volume crowds during load-in and intermission.
• Equipped to function in Retail Lead’s absence and competently perform within all areas of the Retail Team.
• Maintain an up-to-date ServSafe Manager Certification to provide the highest quality standards within Retail food environments.

What Helps You Shine:

• Strong problem solving and multi-tasking ability
• Effective time management skills
• Anticipate the needs of guests/team members and take initiative to address them
• Guest focused with excellent customer service skills
• Proactive and flexible attitude with strong ability to lead conflict resolution
• Emotional resilience in high stress situations
• Competent in cash handling

How We'll Care for You:

Sight & Sound offers a robust benefits package to help employees thrive at work and home. In this role, you'll receive:

• 3 weeks PTO + 7 paid holidays
• Annual compensation increases
• medical, dental, vision, disability and life insurances
• membership to a direct primary care facility
• 401k with company match
• wellness incentive program, onsite gym, and mental health support
• free show tickets and reciprocal tickets to local theaters and attractions

Apply online at Senior Sales Associate | Opportunities .