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Retail Operations Assistant
Kitchen Kettle Village is looking for a Retail Operations Assistant passionate about making a difference and being part of a team that embraces our values
RETAIL OPERATIONS ASSISTANT
Burnley Enterprises at Kitchen Kettle Village
Intercourse, Pa | $40,000-$45,000 per year salary + bonus potential (starting salary based on experience) | Full-time exempt
Closed evenings and Sundays | 5-day work week | Great work-life balance
Join our team and be part of something truly special! If you are passionate about making a difference and being part of a team that embraces our values, please apply. We want you on our team!
Vision: Spreading Happiness
Mission: Creating Exceptional Experiences and Lasting Memories
Values: Create WOWs, Embrace Change, Have Fun, Think, Build Relationships, Work Safe Work Smart,
& We Before Me
Perks & Benefits
- Family-owned and operated since 1954
- Non-traditional retail and food service hours - Closed evenings and Sundays
- Medical, Dental, Vision
- 401(k)
- Paid Time Off
- Penn Medicine HealthWorks
- Wellness programs
- Scheduling flexibility for work/life balance
- 20% discount at all Kitchen Kettle Foods and Burnley Enterprise shops
- Learning and development opportunities
What You’ll Do
- Provide administrative and operational support to the Director of Sales and Merchandising.
- Prepare communications, meeting materials, reports, presentations, and other resources.
- Track projects, deadlines, action items, and follow up with store managers on priorities.
- Support special projects and company initiatives through research, calculations, information gathering, and coordination.
- Process and organize reimbursements, petty cash, maintenance requests, records, and other administrative items.
- Assist with employee scheduling, including templates, weekly schedules, time-off requests, PTO calendars, and coverage needs.
- Support day-to-day retail operations and store-level initiatives across retail locations.
- Assist with merchandising and cleanliness audits, store measurements, sales-per-square-foot calculations, and planograms.
- Help implement merchandising plans, product placement, store standards, and follow-up priorities.
- Support store managers and retail teams with resources, employee recognition, operational priorities, and initiatives that contribute to an exceptional guest experience.
- All other related duties as required or assigned
What You Bring
- Strong organization, prioritization, and time management
- Strong communication and relationship-building skills
- Initiative and ability to work independently
- Willingness to ask questions, seek clarification, and raise concerns when needed
- Openness to coaching and feedback to improve performance
- Adaptability in a fast-paced retail environment
- Professionalism, positivity, and accountability
- Strong attention to detail and accuracy
- Analytical and numerical aptitude
- Proficiency with Microsoft Excel, Outlook, and Word
- Commitment to diversity, equity, and inclusion
- Guest-focused mindset and commitment to company standards.
Closed evenings and Sundays | 5-day work week | Great work/life balance
40-45 hours per week
Images
Additional Info
Job Type : Full-Time
Education Level : Not Applicable
Experience Level : Not Applicable
Job Function : Administrative, Sales
not secure
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