Description

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do.  We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.  

The House Manager provides leadership for an exceptional guest experience by promoting a culture driven by character, commitment, and competence.

Essential Duties and Responsibilities:

• Proactively lead and personally exemplify our core values, culture, mission and vision statement.
• Instill a passion and excellence for the Guest Experience; Foster an exceptional work environment through hiring, training, developing and equipping team members
• Develop leaders that maximize communication, processes, and the guest experience, leading with our core values of oneness in Christ as seen through character, commitment, and competence.
• Develop a team that demonstrates a strong commitment to our guest experience, excellent communication skills, the ability to creatively problem solve, and diffuse conflict.
• Actively and strategically collaborate across departments and campuses to ensure excellence.
• Lead, train, and equip team members to partner with and support the Security team during emergency situations in public areas involving guests or employees.
• Preparedness to engage in medical situations. CPR/First Aid training will be offered and certification is required.
• Lead through emotionally charged situations.

Prerequisites:

• Proven leadership and ability to build a strong team and foster collaboration
• Ability to motivate, inspire, and develop individuals and teams
• Commitment to personal growth and development
• High level of concern for people and a proven ability to foster genuine, healthy relationships
• Remains positive and flexible in a fast-paced environment; ability to lead with composure when faced with challenging situations
• Aptitude for problem-solving, critical thinking, and multi-tasking
• Excellent communication, organizational, and planning skills

Qualifications:

Education: Bachelors or better

Experience: 3 years leadership/management experience