Denver Cold Storage Inc, Denver, PA, is a family-owned organization founded in 1985 that provides frozen, refrigerated, and ambient third‑party logistics solutions for a diverse range of customers. The company has grown into a multi‑facility operation with specialized capabilities such as blast freezing, order selection, cross‑docking, rail docks, and real‑time inventory visibility, supported by integrated transportation through Denver Logistics. Together, these teams deliver dependable, temperature‑controlled storage and distribution with a strong emphasis on service, integrity, and care for employees, customers, and the community.

Denver Cold Storage is seeking an experienced Client Relations Manager to lead and strengthen the client experience across the organization. In this operationally focused leadership role, the Client Relations Manager will oversee key customer accounts, provide leadership and development for the client relations team, and collaborate closely with operations and warehouse teams to ensure exceptional service, inventory accuracy, and client satisfaction. The ideal candidate will have the ability to build trusting relationships, navigate challenges with professionalism, and empower team members to deliver consistent, high-quality service. This Client Relations Manager role offers the opportunity to make a meaningful impact by building strong customer relationships, fostering a collaborative and accountable team environment, and serving as an important link between clients and internal operations. The ideal candidate will be someone who naturally earns trust, brings people together, and creates positive experiences for both customers and team members while helping the business continue to grow.

Client Relations Manager position qualifications:

Minimum of 3 years of leadership or supervisory experience with increasing levels of responsibility; required

Bachelor's degree in Business, Supply Chain, Operations Management, Communications, or a related field; preferred; experience in logistics, warehousing, transportation, distribution, or related operational environments; preferred

Strong business acumen with the ability to anticipate needs, exercise sound judgment, and make decisions in situations where there is not always a clear answer; essential

Proficiency with technology and warehouse, logistics, or operational systems; preferred

Demonstrated commitment to community involvement and professional engagement; preferred

Please submit resume and cover letter: https://careers.northgroupconsultants.com/