Goodville Mutual Casualty Company, New Holland, PA, provides comprehensive property and casualty insurance products, exclusively through independent agents. Founded in 1926, Goodville Mutual’s mission is to conduct business by the biblical principles of love, justice, and integrity and offer products of the highest quality. Delivering excellent customer service, Goodville Mutual now serves eight states. Nationally recognized as a “Top 50 US Property & Casualty Company” by the Ward Group for over 12 years, Goodville Mutual is also rated A (Excellent) by A.M. Best. An employee centric organization, Goodville Mutual actively invests in fostering a workplace culture of trust and strives to leverage the unique talents of each team member.

Goodville Mutual Casualty Company is seeking a Chief Operating Officer (COO) to execute strategic initiatives, achieve corporate goals and growth objectives and champion workplace culture. The successful candidate will demonstrate a passion for developing people and advance the mission, vision, and values of Goodville Mutual.  A member of the President’s Team, the COO will provide leadership throughout the organization by monitoring all service levels, ensuring metric driven operations and an exceptional member experience for all stakeholders. Utilizing data to make effective decisions, the COO will optimize systems, processes, and structures to ensure companywide efficiencies and a customer-centric focus. A track record of successfully implementing change throughout an organization combined with the ability to work closely with high performing teams is essential to the role.

COO Position Qualifications:

• Bachelor’s degree or equivalent experience, required; Advanced degree, a plus
• Minimum of five years of executive leadership experience in an operations role
• Strong understanding of comprehensive property and casualty insurance products and services, and/or experience in a highly regulated environment
• Successful track record of promoting and strengthening company culture and core values
• Excellent verbal and written communication skills
• Demonstrated community involvement, desired

Please forward resume and cover letter: https://northgroupconsultants.com/jobs/#/jobs/301